Returns & Exchanges
At Quality EDC, we stand by our innovative designs and offer a 30-day window for returns or exchanges on all premium gear in original condition. We want to ensure your everyday carry meets the highest standards of functionality and style.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Gear
Securely pack the items in their original packaging, ensuring all tags, protective films, and accessories are included to maintain product integrity.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package before dropping it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our team verifies the craftsmanship and condition of the returned item, we will process your refund or ship your new exchange within 3-5 business days.
